Need to request an appointment? Fill out the form below and we'll take care of the rest.
Please Note: we do not accept cancellations or changes in schedule by email or through this website, and charges will apply if you do not call and talk to us in person to cancel your appointment. See locations below for phone numbers.
Fill in this short form and someone from our office will call you back asap.
PLEASE NOTE: if it is outside of our regular business hours, we will call you back at the start of the next business day.
How Does Dental Insurance Work?
Coverage for Basic Dental Care
Dental Insurance is a contract between your employer and the dental insurance company. The benefits that you will receive are based on the terms of the contract that were negotiated between your employer and the dental insurance company - not your dental office. The goal of most dental insurance policies is to provide only basic care for specific dental services.
Regardless of the coverage you receive from your dental insurance company, Academy Dental always provides a high-quality and complete result. We base our treatment plans on what you need, not on what your dental plan covers. This is why so many dental patients become confused about their dental insurance. Dental insurance companies rarely cover 100% of any dental fee and, in many cases, cover less than 50% ... or nothing at all.
Another fact that most dental patients do not realize is that each dental insurance plan has a dollar amount limitation each year. Quite simply, this means that once the preset limit is reached, no other services will be covered by your dental insurance company - no matter how essential the service may be to your dental health. We do not want you to compromise your care based on restraints placed by the insurance company.
Excluded Treatment
Services that typically aren't covered by dental insurance companies include: cosmetic dentistry, implants, occlusion or bite redesign, and a variety of other services. Although your dental insurance company may not agree that these are important dental services, each one is routinely used to greatly enhance the quality of life for our patients.
Any time you have a question about your dental insurance, please feel free to ask us! But please be aware that what your dental plan covers is based on what costs them the least, not what is necessarily best for you. Sometimes these two things are the same, but sometimes there is a wide gap. Remember that they have never seen your teeth, and their interest is in their company's profitability, which is diminished the more generous they are with you. Academy Dental's best advice is to think long term and consider what is best for your dental health. If you receive inadequate treatment now, you will pay more in the long run if it fails prematurely.
Pre-Determination Policies
Many insurance companies try to control the amount of dentistry you receive by requiring authorization for procedures in advance. Our office will do everything possible to help you maximize the insurance benefits to which you are entitled.
In most cases, we can begin treatment prior to receiving an authorization from the dental insurance company. However, patients need to understand that in the event the dental insurance company refuses to pay for treatment, you are responsible for all the associated fees. Naturally, we always provide you with pricing in advance, so that you are aware of the full cost of treatment.
Like you, we recognize that the authorization process by your insurance company is often lengthy and time consuming. But please be aware that their ultimate decision regarding your dental coverage doesn't eliminate your need for a variety of treatment plans.
Anaesthesia & Oral Sedation
As an adjunct to the stress free atmosphere of our office, we also offer sedation dentistry for any patient who suffers from dental anxiety or has a phobia.
Whether you are afraid of the needle, the sound of the drill incites terror or you just feel that dentistry is too painful, many consider this option to have their dental needs met. Sedation dentistry has been used safely in millions of dental procedures. Any procedure can be completed while you are sedated and most people choose to take care of everything in as little as two appointments. Many times it is as simple as just taking a pill prior to your appointment. If you have been hiding your smile, putting up with pain, or putting off going to the dentist because of dental phobia, it's time to make a positive change in your life. Take care of yourself first, make the call and enjoy the benefits of a healthy mouth and smile.
All Services
Frequently Asked Questions
Download Patient Forms
Patient Information Form. If this is your first visit with us, print this form at home and fill it out ahead of time, that way when you come in you won't have to fill out a bunch of forms!
Missed & Cancelled Appointments
If you are unable to keep an appointment, please notify us at least two business days in advance. This will allow us to schedule other patients awaiting treatment. If less than two business days notice is given, a $100 fee will be assessed to your account and is payable prior to or at your next appointment.
Payment Options
We expect payment in full at the time of treatment. For your convenience, we offer several payment options:
- Cash
- Debit Card
- Credit Cards: Visa, MasterCard, or American Express
- Medicard (a third party financing company with 0% financing options. The dental office--in this case us--absorbs any interest costs)
Insurance
We will work with your insurance company to determine your estimated co-payment amount for your treatment plan before treatment even begins so there will be no big surprises. We will be happy to process your insurance claim so you pay only an estimated co-payment at the time of treatment. Learn more about how insurance works.
Please bring your insurance information with you on your first visit.
