See for yourself the outstanding results our Academy experts are passionate about achieving. We are happy to celebrate with our patients in their smile transformation and restorations. At Academy – your healthy, beautiful smile is our success.
"As usual, my dental appointment at Academy Dental yesterday was an exceptionally positive experience. From the warm greetings by Michelle and Angela at the front desk to the thorough cleaning by Margaret my hygienist to the knowledgeable examination by Dr Staples, I felt well cared for."
"First time in my life I had a full dental cleaning without even knowing about it. Those little pills were a wonder, the freezing barely noticeable and all in all, came to and it was all done. Staff are wonderful, place is soothing and lovely view. What a lovely all-around experience.
Thanks to all,... the lively receptionist, the unknown wonderful person who did the job of cleaning a special thanks to her. Upl-beat wonderful place. Cheers to all Mark."
"The entire experience at Academy dental is fantastic. When I tell my friends about it thier reaction usually is "Where are you going and how do I get an appointment!" The experience is just such a far cry from any other dentist I've ever been to. It's not just the dentist. It's the staff who book my appointment, the hygenist and the entire style and setting of the office. Friendly and relaxed. Not to mention that my smile has never looked better. Outstanding."
"My last visit with Patti & Dr Van Gyn was just fine. The staff at the Dental Academy are super super nice. The staff at the front desk always greet me with a cheery "Hi". I dislike going to the dentist but it is one of those necessary things one must do. The staff always make me feel comfortable so it is not a bad experience."
"Staff friendly, kind and courteous, as usual. Love those Goody Bags. Great that the downstairs and upstairs offices can communicate so that I can bring my daughter for an appointment, and have mine at the same time, saving me an extra trip."
"I LOVE Academy Dental! The staff facility is beautiful and always very clean. The staff is helpful, kind and friendly. The hygienists are SO gentle and compassionate, cleanings are (almost) a pleasure! The dentists are excellent - knowledgeable of traditional treatments and new ones, honest about which treatments are necessary and those that can wait or are even purely cosmetic, and most of all patient and kind with even their most frightened or frustrating patients. Love them!!"
"My experience was excellent. The hygienist who cleaned my teeth (Claudia, I believe) was professional, personable and informative. Dr. Van Gyn was very friendly and I felt I was in extremely competent hands when he was examining me. Coming to your office is a pleasant experience, everyone is approachable and efficient. The place itself is a comfortable, spotlessly clean and beautiful old house with high-tech secrets inside."
"Welcome to the world of the Dental Academy! Your greeted with style in the surroundings that make you feel like your entering a luxury spa, and greeted with friendly beautiful smiling reception staff who are very helpful and knowledgeable. The environment is spotlessly clean, I love clean. Then onto your time in the chair. The hygienist listens to your woes with a caring ear and cleans your teeth with precision. Then in comes the dentist with a smile and you just know all is going to be good for your teeth from now on. I love this place. This is from an English woman who grew up petrified of all dentists."
"I just had another wonderful appointment at Academy Dental....the customer service, inviting atmosphere and excellent dental care make each visit a pleasure. THANK YOU!"
"Dr. Staples and her staff always strive to make my dental experiences as comfortable and stress-free as possible...and they succeed. Even for my hygiene appts (big chicken that I am) I receive freezing. Dr. Staples remains current in all aspects of her profession so her patients benefit from the latest advances in care; as do her staff. I will continue to see Dr. Staples for all of my dental needs."
"The person I see is always so considerate, and is interested in my oral health. She is very thorough and careful. I appreciate the good care."
"Academy Dental is the best dental office I have ever been to. The staff is committed, knowledgeable and caring. Everything from the washroom amenities to the explanation of procedures and the efficiency of the front desk staff is "right": the way it should be. I have never been kept waiting. Dr. Staples is right there. She is kind, sincere and thoughtful. I like the way that the procedures are done as quickly as possible so we can get on with our day.
The baby tooth, a 73, is also 73. It's been there a long time and with Dr. Staples" heroic dentistry and a prayer or two, it should survive for a while longer."
"Excellent service from all involved. Made my experience productive, time efficient and generally very pleasant. I felt supported by the whole office team."
"I FEEL VERY CONFIDENT THAT I AM IN GOOD HANDS.
YOUR STAFF ARE HONEST AND PROFESSIONAL."
"Where else do patients get to feel that we are in the best possible care. Ok, we are all human and mistakes are made, but heck who has time to dwell on mistakes. "
"The idea of course is to make it as painless and as simple as possible...Hooray keep up the pleasantries...."
"P.S. Oh, by the way, I'm never to busy for your referrals!"
250 744 3301
"The team at Academy Dental is amazing. Thank you for taking someone with dental phobia under your wings and making the experience so much easier!!!"
"Great as usual. I always have a good experience at Academy Dental. Pat is very gentle when she cleans my sensitive teeth an also she is a fun person to have digging around in my mouth. Cheers, Bonnie"
"I have always enjoyed Angela's quiet demeanor. She is pleasant and responsive.
The front desk staff are polite and helpful.
"From the girls at the front desk, to the friendly hygienists, everyone is great...including the Dentist.
Thank you for taking such great care of my teeth over the years."
"Angela does a fantastic job, and the time goes by quickly, as she is easy to talk to and of all the people i have had to clean my teeth over the years she is the best, Dorothy now uses her as well and agrees with this assesment, she is a valuable team member of your staff,Thanks Paul and Dorothy"
"Love, love, love the staff here! Everyone is always pleasant & each visit is incredibly comfortable! This last visit was the best yet....a paraffin hand treatment--would have never imagined such a delightful treat at a dental visit! Natalia the hygienist was fantastic, and the dentist was fabulous!"
"Academy is a great clinic. Modern and up to date yet a comfortable place to be. All of the staff are friendly and professional. Great job to you all"
"This was my first visit to Academy Dental and I felt very comfortable. I felt like the Dentist was in it for me and she gave a plan for the future. I am finally going to get my teeth the way I want and need them."
"Dr. Johnson and the Academy team made a very stressful visit into a smooth one and was very impressed with the service!"
"I have been coming here for many years because I am a big chicken at the dentist and Dr. Van Gyn promised and delivered that there was nothing to be afraid of and Patty makes sure of it."
"As usual Frank did a wonderful job and the staff there were excellent. Having an extraction and several fillings replaced was not pleasant to contemplate, however the procedure was painless, very efficient and professional. The results are excellent and I felt I was in very competent hands and have complete confidence in Academy Dental."
"I have been going to Academy Dental for several years and am always happy with the service. Angela is a fantastic hygienist who does a great cleaning and makes you feel comfortable. Dr. Van Gyn is a great dentist and also fantastic!"
"I normally do not enjoy going to the dentist, typically due to the institutional setting of the office and stuffy atmosphere. However Dr.Van Gyn and everyone at Academy Dental had a relaxed and welcoming persona I am most comfortable with in such little time. It was a great pleasure, look forward to my next visit... "
No waiting time!
Caught up on BBC news stories.
"I am very satisfied. You are a wonderful team. I was under the influence of your happy pils for quite a while yesterday. Thank you for taking good care of me."
"Noelle and Tara? Groff are both terrific. I have never had a bad experience in your offices...even with a broken tooth I was treated promptly and with great professionalism. From reception to hygienists to dentists....
Missed Patty this time but Noelle was great."
"I am always very impressed with Patty-she is very professional but also very friendly-she always remembers what we talked about at my last visit 3 months earlier! Amazing. Plus she does a great cleaning! Really like this opportunity to provide feedback-Dental Academy is really progressive -will keep coming here for sure. Dr Staples is incredible as well."
Mary Catherine C.
"I would love you to know that not only did I have an excellent experience with you, but I would refer anybody I knew to you as a permanent dentist. You have welcomed me in a way I've never , thank you so much. "
"You guys are providing excellent service, please continue doing so.
Take care! Cameron Hopper"
"Dr. Staples placed a crown yesterday. Since I am a terribly woozy patient, in spite of having been a dental hygienist, we needed a lot of anesthetic. The appointment was fast, efficient and caring. Thanks to Cory as well for being a good CDA.
The massage chair was worth the whole visit. I may have to come early next time. Can we reserve the chair?
Academy Dental is the best!"
"Front staff, assistants, and dentists are always friendly and professional. The experience from the waiting room to the exam room brings with it the best quality and comfortable settings. Like the fact that you seem to stay on the cutting edge of dentistry with the use of new computer programs and the most modern equipment to make the patient feel comfortable. Keep up the good work."
"Chris was very helpful in giving me a candid assessment and thorough cleaning of my teeth. She also helped create an approach to dealing with my dental issues. Michelle up front was, as always, very professional and flexible. Rachel was very personable, efficient and clear in assessing and communicating what needs to be done with my teeth."
"I had a good experience with Van Gyn, I found him to be gentle and informative in my dental care. I would actually like to have my family see him as a dentist. He didn't change my filling just because, he looked a bit deeper into my teeth and thought that it may be another problem. Refreshing to have a dentist to walk you through problems regarding your teeth rather than just tell you that you have (dentist terms) that we never understand? However I am still not 100% sold Thank you"
"After a sleepless night and extreme pain in my tooth, Academy Dental managed to fit me in to their already busy schedule for an emergency appointment. Dr Van Gyn & Elaine are part of the outstanding dental team at Academy Dental and were both compassionate and professional. I think Academy Dental is FABULOUS!!"
"Cleaning with sonic pic? or water pic? has left teeth on my upper and lower jaws extremely sensitive. For two days Tylenol helped a little, but couldn't brush, chew or tolerate hot or cold liquids. Days three and four only lower left jaw is sensitive. In six months for my next cleaning I would like my file to note what took place."
"If you want a clinic on how to treat customers well, make an anointment. I never wait, always have great service, friendly staff that remember my name and ongoing every time, provide great explanations and follow-up quotes. Some work falls outside of my dental plan, but it is a nominal cost considering the quality of service and dentistry. Thanks!"
"I have been coming to your office ever since we moved to Victoria over 30 years ago! I can honestly say that I look forward to going to the dentist! Everyone is so wonderful and friendly and make you feel so comfortable and at ease. Margaret has been the hygienist I have seen over the years and she better not retire any time soon - I love her! It is like meeting a friend whom you haven't seen for a long time to catch up on all that has happened over the last six months. I know Frank is working fewer days and he so deserves it, but we will all be so sad when he does retire. I recommend your office every chance I get - they will never have a better dental experience!"
"Let's face it - dental visits are not high an anyone's priority list, and yet, Dr. Rachel Staples and Dental Assistant Alex always make every dental appointment a pleasant and safe experience. I came to Academy Dental several years ago with many dental issues and problems other dentists tried to fix but left me with more issues at great expense to me. Dr. Rachel Staples and her staff at Academy always provide professional customer care ensuring minimal pain during all dental procedures. The overall process is collaborative in deciding the best and most cost effective method of resolving dental issues. They serve great coffee too! I highly recommend Dr. Rachel Staples and Academy Dental."
"I really appreciated the calm helpful hygienists at both my recent procedures at Academy Dental. The dentist also did a good job."
"Megan and Dr.Johnson were very polite and caring. I felt comfortable and educated about what they were doing to my two teeth that needed fillings. Thanks!"
"Very good, as usual! Had a thorough cleaning, as well as photos taken of my teeth.
Front desk team took care of looking into my change in insurance number, which was time saving and much appreciated!"
"I was very pleased to learn of the option for gentle sedation - Having four fillings would normally terrify me, but the whole experience was quite pleasant. The staff at Academy Dental are all friendly and helpful, and the environment is soothing and comfortable."
"Everything and everyone were "excellent". The front desk staff, the CDA and the dentist were all very open and friendly and the procedure went by as smoothly as one could hope for. Great experience, great staff. Thank you."
."My experience with Academy Dental is very very positive. To begin with the Admin staff is always friendly and greet you with a smile. The hygienist is great and knows what I can handle and I can't say enough about my dentist. He is wonderful and I have so much faith in his ability to look after my teeth. I would never consider changing offices."
."Great staff at front desk and in the back where all the treatment is done.
Would recommend others to your wonderful office."
"Natasha was the best hygienist I have ever had. She provided information on the angle to hold the electric toothbrush and actually explained why the special toothpastes work. I was impressed.."
"My upper right bridge was a mess due to improper design and implementation by a previous dentist professional.
Dr. Rachel Staples [and her able assistant Alex]developed a plan to repair and replace the old bridge which failed with broken porcelain, etc. I was always conscious 'not to smile' broadly for fear of exposing the poor state of poor dentistry.
Thank you very Dr. Rachel Staples for giving me back my smile and my confidence."
"It was a very pleasant experience, and all the women that work there have exceptionally warm personalities. I felt amongst friends. Thank you for making me feel wonderful."
"If you have to go to the dentist, why not have massage chairs, TVs, aromatherapy, and hand treatments! Not the cheapest but I think it's worth it"
"This office is geared for comfort - from the massage chair in the waiting room to the cheerful and helpful staff. Frank Van Gyn is a skilled and personable dentist who doesn't hesitate to refer if he feels a specialist can do a better job than he."
"The staff both at the front desk and the dental staff were helpful and fast. I had a tooth ache and I was in a chair in front of a dentist within 2 days. They were informative, professional, and the space was welcoming."
"Always professional, state of the art giving excellent dental care yet very personable and friendly. Treat you almost like family or good friends. A bit more costly than some others, but worth it."
"Nataliya gave me the best cleaning and information for dental literacy I have ever had. I had not seen her before but have booked with her again in 6 months, something I only ever would do once a year before.
Dr. Sue Stakiw checkup excellent as usual. Very happy with the respect, care, information, kindness, direct communication, balanced and humane interaction, and remarkable professional expertise on all counts.First time I actually enjoyed being at a dentist appointment."
"Friendly, expert care and service, informative hygienist and dentist, and very careful care given to my 5 year old on her first visit."
"Every time I have my teeth cleaned at Academy Dental I feel refreshed and taken care of. You have the best friendly service. Thank you"
"Nothing to criticize. The services provided were friendly, professional and reasonably effective for someone as long in the tooth as I am."
"Excellent as always. Very friendly and courteous staff, no matter if I was running late. A haven from the busy outside world. The dental work was well done and everyone is always extremely efficient."
"I have always had a phobia with dentists. At the age of 48 I got an appointment with DR Van Gyn through Lisa who used to work in this office. The minute I stepped into the office my phobia disappeared due to the friendliness of the staff and the care they had for me. I am no longer scared of the dentist"
"I am a regular client. I had an old crown fall off my tooth, I called them up at 8am and was in at 10am the same day.Great service,very friendly and personable."
"The best dentists appointment's I have ever had, I recommend if you are not good at the dentist go to Academy dental clinic everyone there are kind ,warm and helpful ."
"This was my first visit to Academy Dental and I was very impressed. The staff were very friendly and knowledgeable. My hygienist was attentive and cared about making me comfortable and keeping me informed during the somewhat stressful process of a regular check up and cleaning. The facilities were also geared towards comfort: soft lighting, TV, and massaging chair. I would be more than happy to go back."
"I am always so impressed with the politeness and the wonderful care and concern that I am given when I come into your office. My only wish is that more businesses were still holding true to the values that are always given by ALL your professional and extremely knowledgeable staff. It is also a pleasure to visit the office which has all the latest equipment and has such terrific and welcoming environment. Thank you for making my visits a pleasant experience (especially, my last one)."
"I was treated with Kindness and Respect. As always the staff were very polite, and Professional. I always look forward to my visits to your office."
"It was good everyone was very friendly and very helpfully about what i need to do take care of myself. The procedure went well, not as scary as i thought. Plan to be back again soon for more work. Thank you everyone"
"I have never had so much work done in one sitting and yet, no pain or gum irritation after... everything was perfect! Best Dental experience ever."
"Wonderful staff and all of them extremely professional, friendly, and gentle!!!
That's important to me!"
"I have never been happier with my smile, Academy Dental fixed a problem I had been unhappy with for years. Thank you so much!"
"Always a pleasant experience. Staff are excellent and friendly, lovely office space and the work is top notch."
"Frank is terrific and keeps the discomfort as low as possible. The staff are very professional and well trained but also very friendly and put the patient at ease. All in all an excellent office and great people. The experience is as good as it can be given you are visiting the dentist!"
"As always, all of the staff at Academy Dental are extremely professional, kind, and courteous. That's why I've been coming back for nearly 20 years. :-)"
"I have seen a few dentists now at Academy Dental. So far, each one has been kind and knowledgeable. Aside from excellent care, Academy Dental provides a welcoming environment that is becoming rare in business"
"It's always a pleasure to come to Academy Dental.
Staff are professional competent and personable.
I'd recommend it to anyone wanting a positive dental experience."
"As usual, excellent! I no longer have any fear or concerns about "going to the Dentist"!!
"Excellent care. All round professional and personal staff. Supportive and educational based attention."
"visiting the hygienist and even the Dentist at Academy Dental is a five star experience! I look forward to going."
"I had an excellent experience at Academy Dental. The office waiting area was stylish and comfortable. The staff were friendly and efficient. The equipment was modern. The service was thorough and complete; I left feeling very satisfied."
"Angela is a very good hygienist - friendly, kind and knowledgeable.
As always, excellent experience with a friendly and professional staff. All in all an excellent office and great people."
"Angela Paul has always delivered the best possible experience during any of my visits. You can tell she has a very strong dedication to her profession by providing consistent professional care for my teeth. They've never been better!!"
"all the staff are competent and genuinely friendly and caring while being professional. great and welcoming facility. don't have the anxiety of going to the dentist anymore after coming here"
"The staff is amazing here. Everyone from the receptionist to the dentist is genuinely concerned for their patients. The most modern equipment is used and the hygienist and dentist will explain in detail the work being done. I am so glad that I found this place!"
"My experience with Academy Dental goes back many years. Dr. Frank VanGyn, along with his staff, have become friends. I have just had 2 old caps replaced. It was an amazing experience watching the new state of the art German machines make my two new front teeth. The cleanliness is important to me. I feel safe and appreciated as a client. thank you Dr. VanGyn and staff. Myrna Richards-Dorras"
"Fabulous....the friendliest staff team I have ever met! Dental exam and cleaning were the best I have had with the most up to date equipment. X-rays were taken with a wand - the process was not intrusive - I didn't even know they had been taken! I loved the extras - massaging dental chair, choice of aromatherapy, lymph node exam, blue light examination of the tissue in my mouth, option of white strips, virtual tour of my mouth onscreen, .......... The highlight was the option (for an additional $15) of a paraffin wax hand treatment which remains on (with your hands in big mitts) until your appointment is awesome! I haven't felt this special in a long time - I can hardly wait to return. Oh....and did I tell you about the most incredible free massage chair in the lobby? Be sure you arrive an hour early to enjoy the benefits!"
"Excellent. Dr. Van Gyn and both the dental and clerical staff were extremely helpful. The treatment was efficient, speedy, and painless, as was that provided after referral to Dr. Grady O'Neill for extraction and implants."
"Excellent appt with Patty, dental hygienist and Dr Staples. Prompt referral to a specialist for further evaluation of a dental situation not provided at Academy Dental. Dr Staples has been diligently following progress of this condition over several years."
Mary Catherine C.
"Professional, caring service. I am always made to feel comfortable, given steady explanation, alternatives discussed. I feel I am receiving excellent dental care."
"Dear Academy Dental,
You are the best and the most conscientious and professional. I love the staff, the hygienists and the terrific dentists in the practice.
Congratulations and thanks for caring. I appreciate it as does my family.
"As always, a caring, competent and family-like atmosphere. Was especially impressed to see the CEO, Dr Van Gyn carrying in and exchanging the heavy fresh water containers as opposed to relegating one of his staff to do it !!"
"Dr. Van Gyn and staff are the greatest! They really care about their patients and try to make you feel comfortable from the minute you walk through their door! Keep up the good work everyone! Margaret has been cleaning my teeth for years - I won't go to anyone else - she is wonderful and a very caring person. I would recommend this office to all who need a dentist who actually cares about the people they are seeing."
"Painless! Within 1.5 hours, Dr. Rachel Staples did a complete procedure for a porcelain crown...... fitted and matched to the exact color of my teeth!
Amazing! Thank you, Dr. Staples!"
"Cleaning operation done with efficiency, comforting care and consideration with a welcome dose of good advice and good humour. I will give the feedback rating a 9 simply to keep all the nice words about going into my head from going to your head."
"Natalia rocked my world. She was kind, gentle and provided expert care, including aroma therapy. It was one of the best ever visits to the dentist I've had an I'm a very reluctant visitor."
"I am very impressed - it was an emergency appointment and it was accommodated. My dental job was done quickly and I can smile again (talk about the day before St. Valentin's!)
Thank you very much!"
"My experience at Academy dental was fantastic. Dr Vangyn and his assistant Elaine were very professional and I felt in the loop the entire appointment. Thank you for a positive experience! From the undivided attention of Dr Vangyn to the care call that I received the following day. Well done Academy Dental."
"My experience at Academy Dental is always great. Very professional,and Angela is a great hygientist."
"Loved meeting my new hygienist. Kim was wonderful and i could of listened to her all day. Cant wait for my next visit"
"Always good, for someone with a fear of Dentists !!!! Margaret is Great with me. The staff are Wonderful. Prices are a little high."
"I told my hygienist that I felt like I had been to the spa, not the dentist, when I got my teeth cleaned the other week."
"Margret is the best, her enthusiasm,skill and personality make having a Dental procedure a pleasure. Thanks."
PS. "the office reception was excellent as well"
"I am always satisfied with work. I trust and respect experience and diagnostic expertise. Always helping patients understand and find best solution."
"The reception staff is so friendly and helpful. My hygienist is the best: she explains what she is doing and why.
It's not a so much a "trip to the dentist" as it is a "spa where you get your teeth cleaned"."
"I had to have two root canals done at the same time and I feel very lucky that Dr. Kovalcik was able to do them for me. Dr. Kovalcik and Alli took great care of me!!!"
"5 fillings in under an hour!?! Dr Van Gyn is amazing! His assistant was also great at helping me feel relaxed, great work!"
"Knowledgeable staff were sure to explain the importance of good oral care. The setting is fantastic - a very clean and relaxing office, reminiscent of a spa. My teeth feel amazing - the scaling was done very well and it has inspired me to be faithful to flossing!"
"An old crown was giving me grief and needed replacing - not a pleasant thought. It was done quickly and painlessly and I was on my way in a couple of hours with a smile on my face all thanks to a friendly, efficient and professional team."
"I have been going to Academy Dental for 16 years now. Unfailingly polite and cheerful front desk staff, with a level of expertise and professionalism in the dental staff that is always impressive. Dr Van Gyn is simply the best dentist in Victoria. He is a warm, kind and extremely skilled. His surgical skills are second to none."
"Everyone is super nice and accommodating to my nervousness and dislike of dentists. They even let you watch tv with headphones while getting worked on in a massage chair."
"Thank you. I was very surprised that you were able to see me on such short notice. All aspects of the service were excellent, including the prescription to wait and see if the problem, which was small, would heal on its own. It's been several days and the problem seems to have gone. So far so good. I've had over ten years of great service and I'm still a very happy customer."
"I've always liked the work and personality of Dr. Van Gyn; fast, professional, personable. His assistant working on my crown repair seemed first rate too. As painless an end-to-end experience as you could imagine."
"Everyone at Academy Dental is great.....they are a team right from the front end back. I have had a couple of dental emergencies and they have been there to take care of me. I have had the opportunity to see 3 of the dentists, Dr. Vangyn, Dr. Staples and now Dr. Filan. I am a very nervous and dramatic patient. Never have they made me feel bad about my anxiety, they are only caring and supportive and assure me they have seen worse....I am sure this is part of business model....but it works. Thank you to all"
"I always feel that I am receiving the very best treatment and care from the staff at Academy Dental. Thank you for being THE BEST!"
"Over the many years that my wife and I have relied on Academy Dental our experience has been of both efficient professionalism by each and every "Dental Technician" and also of the "Office Staff".
Competent and congenial, together with the always prompt adherence by them to the time of your appointment. It may sound like a contradiction to "a fact of life" but it is a pleasure to visit this dentist and his staff."
"Excellent, painless and fast. Thank you, Dr. VanGyn and staff for always making my experience at Academy Dental a great one."
"Dr. Van Gyn, Johanna, Margaret and your whole team are so excellent at your work and your personal care is incredible. It's such an honor to know you all, it's a real pleasure to go to the dentist cuz it's you guys, you're "family". The postop back surgery flowers were just beautiful, the happy birthday wishes were so special. Thanks so much!"
"Margaret is a meticulous and highly skilled technician. She contributes in many ways to make the dental hygiene experience as pleasant as possible."
"My visit to the office was as usual-great. The staff are wonderful and are not only very efficient but ever so friendly. Going to the dentist is not high on my priority list but staff make it pleasant."
"I always enjoy your services. Everyone is professional, courteous and kind. I brag about your organization and call it fabulous female power. Keep up the good work. You have a client for life"
"Unfortunately, this time it was not as wonderful as I am used to. I experienced extreme pain during the freezing shot. Apparently, the needle touched a nerve. My cheek still feels funny after 4 days of treatment. Other than that it was fine. Thank you."
"From front desk to chair the staff at Academy Dental are so welcoming and accommodating that it is easy to feel comfortable in their practice. I have some issues with sensitivity and Margaret is excellent at adapting and listening to me so that my teeth are sparkly white while completely limiting any discomfort. There is always laughter in the common areas, free healthy treats, music or tvs to help you relax, goodie bags when you leave, and one day you might even get a mini spa treatment on the side. I have and will continue to recommend this place to my friends without hesitation."
"Excellent! This is my third visit to Academy and it continues to be the best dental experience possible. I have some pretty bad dental anxiety and everyone there bends over backwards to make me feel as comfortable as possible. I always recommend you to anyone looking for a dentist! Thanks!"
"As usual was met with courteous and warm staff that directed me over to the plush seating, offered me coffee and/or water and I took that big black massage chair on an extended ride for a full body kneading-- brilliant. Once in to see the Dr. , I hopped into the reclining dentist chair, also plush and with a built in smaller massage feature. I pushed on my favorite TV channel and was soon engrossed...what toothache?"
"Our last visit with my wife, Mary was very good indeed.
Thank you for the excellent service we always receive from you !!!"
Mary and Géza Benk?.
"As always, my experience at Academy Dental was great. Everyone is very pleasant, prompt and efficient. It is a lovely atmosphere!"
"Thank you for the wonderful atmosphere and helpful staff who supported me in every way possible. Very professional in all aspects- I can't believe I can actually say it was a pleasant experience!"
"I find the staff are always so polite and welcoming.
Its a very positive atmosphere.
The dental hygienist was so gentle and pleasant.
Dentist very caring."
"I am an anxious person, and the staff at Academy Dental do everything they can to make me as comfortable as possible and treat me with nothing but respect. A great experience."
"Excellent service - quick, answered all my questions and more, gave input about other services, and education, and staff very friendly and engaging. Beautiful office too."
"I have had two dentists there and found them both to be excellent.
Everyone is very nice and helpful. I would recommend your business to anyone who needs dentistry."
"Amazing! I had a complete crown procedure completed in in 1.5 hours, with absolutely no pain! Dr. Staples is amazing....from start to finish! My crown feels amazing and the color of the porcelain crown, is perfectly matched to my other teeth. The service is next to none, from first sitting in a warm comfy reclined, massager chair, to the warm blanket and soothing music, while having your dental procedure done........I actually fell asleep through part of my crown procedure, I was that relaxed....unbelievable....Thank you, Dr. Staples! The staff assistance, is amazing as well, so professional yet, just so friendly!"
"The entire experience was professional , efficient and pain free. I was treated kindly and had the complete procedure explained as we proceeded. The convenience of having an in office crown made was fascinating and extremely timely. I would highly recommend this office for all aspects of dental care."
another comfortable 'feel good' painless visit, in other words, I got a clean checkup and clean teeth too! Love the spa style experience!
On time, quick, comfortable - hygenist answered all of my questions and scheduled my next appointment for me. Also, I loved the "gift bag" at the end of the visit.
The experience was a delight...if one can say that about a filling!
Front desk staff are lovely as was Dr. Van Gyn and Elaine. Dr. Van Gyn was very punctual and I was done and out much more quickly than I had anticipated. Although I did not feel rushed and appreciated Dr. Van Gyn's willingness to take time in discussion. I appreciate the thoroughness of explanation of work being done and work needed. I was treated as a thinking adult and partner in my dental health.
"Great atmosphere and very high tech equipment.
Love the massage chair."
"a caring touch....and I love your massage chair too!
the pink is lasting longer than I thought, but the results are amazing.
"As always Margaret is amazing. She is a more-than-competent and makes the cleaning process easy and pleasant for the person in the chair. The office staff, too, is always a joy to deal with."
"Margaret, the hygienist, you are amazing! Thank you for your professionalism, sense of humor, and always making my visits so comfortable and easy!"
"I find my experience at Academy Dental was wonderful, as I go through the front doors, The whole place turns into a castle and there are all these angles and fairy godmothers flying around, helping you to be as comfortable as possible."
"Had my teeth cleaned and checked. The hygienist did an excellent job and was very thorough yet pleasant. Very pleased thanks!"
"You are a wonderful group - everyone is friendly, professional and efficient. The best dental experience possible."
"The experience was a delight...if one can say that about a filling!
Front desk staff are lovely as was Dr. Van Gyn and Elaine. Dr. Van Gyn was very punctual and I was done and out much more quickly than I had anticipated. Although I did not feel rushed and appreciated Dr. Van Gyn's willingness to take time in discussion. I appreciate the thoroughness of explanation of work being done and work needed. I was treated as a thinking adult and partner in my dental health."
"Dr. Staples, and her staff, have ALWAYS gone the extra mile (kilometre) for me. Since becoming a patient in 2007, I have had several friends and family members who have, also, become patients of Dr. Staples. Each and every one of us look forward to the continued excellence provided by Dr. Staples, and her team of caring professionals!!!"
"I had reconstruction implants and crowns done on my smile and now I can chew without pain! And yes, I have a little more confidence, as my teeth look a lot better. Academy Dental's staff has me shown they're very competent and they're very pleasant to deal with."
“Thank you very much for taking such good care of me, Dr. Staples. My symptoms are all but gone and hopefully will never return. Glad that there is help for people who have Bell’s Palsy. After undergoing only two neuro-muscular treatments, symptoms of my Bell’s Palsy are virtually gone. The procedure was painless overall and well-worth the results. I would recommend this treatment to anyone who suffers from Bell’s Palsy and wants to reclaim their face. Once again thanks for your time, professionalism and warmth.”
“My teeth look great, I am confident everything is being looked after in a timely manner. I would recommend Academy Dental because of the great dentist (Rachel) and staff, state-of-the-art equipment, and the one appointment procedure for crowns is wonderful.”
“I came in for a crown and filling. Now I have more confidence, and I would absolutely recommend Academy to my friends! The atmosphere is wonderful and the staff is very knowledgeable and trustworthy.”
“I have a more confident smile! I’m very happy with result and service. It was a fantastic experience.”
“It has been an absolute pleasure being a patient of Dr. Rachel Staples at Academy Dental. Over the last four years, she and the Academy team have transformed my smile and relieved my chronic headaches. Dr. Staples was recommended to me by several of my colleagues, and from my very first appointment her listening skills, patience, and expertise allowed me to relax and receive the dental care that I needed.
Together, Dr. Staples and I made a 2-year plan to replace my old fillings and crowns and to add veneers. Throughout the entire process, the Academy team kept me well-informed of how much my insurance plan would cover and what my out-of-pocket expenses would be. The timeframe of the process was always in my control, and I never felt any pressure to speed up treatment.
Thanks to Dr. Rachel, I now have the gorgeous white smile I’ve always dreamed of. Having my veneers fitted was painless, and the results are so natural looking that I receive compliments on my sparkling smile all the time! I would highly recommend Dr. Staples and her amazing team.”
“I’ve had several root canals from various dentists over the years, and it’s always been a traumatic event for me. Dr. Van Gyn performed a root canal on me, and it was a painless, fast, almost pleasant experience (hard to believe, I know). It healed quickly. When it came time to put the crown on, that was also a simple affair that went very smoothly. I was extremely thankful for Dr. Van Gyn’s professional demeanor and talent. I don’t hesitate to recommend him.”
"Talk about being terrified of the dentist…the very thought of a dental appointment made my heart jump into my throat. When I broke a tooth, however, I knew what was coming. As I was not a fan of my dentist of several years, I asked some colleagues about other dentists. When one person told me about Rachel Staples I made an appointment and actually showed up for it. The minute I entered the office, which is a beautiful heritage house, I felt comfortable. The next step was, of course, getting into the dental chair. When Dr. Staples met me she was very professional, gentle and calming. After my check-up, she explained what work needed doing and I went ahead and made another appointment. First, my teeth were cleaned and then I had my tooth repaired. Because Dr. Staples was so fabulous during my first two appointments, I decided to go ahead and get other restorative work completed. My teeth are outstanding. I will love Dr. Staples forever."
"Dr. staples was a gem! Explained everything thoroughly, including the painless needle.The office even has low radiation x-rays. I would recommend her to anyone!!!"
"I love my new veneers. I had them done right before my wedding and they looked fabulous on my big day. Never felt a thing and they only took one week before I had them Placed. Thanks Dr. Staples!!"
"I came in for cleanings, cavities filled, root canals, crowns and wisdom tooth extraction and was treated to friendly and efficient service."